Information pursuant to EU Regulation 2016/679 GDPR - General Data Protection Regulation

Pursuant to articles 13 and 14 of the GDPR, we inform you that your data are processed in compliance with what is established, and in particular the following.

Holder of the treatment

Data provided by the interested part
We retain the data that you have voluntarily provided to us via paper documents, e-mail or through the website, by way of example: name, surname, e-mail, telephone. If you are under the age of 16, you cannot provide us with any personal data, and in any case we do not take responsibility for any false statements you provide. If we become aware of the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.

Data collected automatically
During their normal operation, the IT systems and software procedures used to operate this site acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site or to third parties: except for this eventuality, the data on web contacts are not currently kept permanently, unless any user requests.

Purpose of the treatment
Specifically, your personal data are processed for the following purposes and legal bases: • without your prior consent for service purposes and in particular for: - the execution of the contract or the fulfillment of pre-contractual commitments - provide, administer and manage all the services requested by you, providing where necessary for the relative billing, sending of service communications and assistance - perform aggregate statistical analysis on an anonymous basis • the pursuit of a legitimate interest of the Owner: - manage complaints and disputes, recover credits, prevent fraud and illegal activities - send commercial communications to the email address you provided, if you are already our customer, relating to services and products similar to those you have already used. Each email sent will allow, by clicking on the appropriate link, to refuse further mailings. • the fulfillment of legal obligations • only with express consent, for marketing purposes.

Methods and security of the treatment
Data processing (collection, storage and use) is performed in analog and digital mode. The data are collected according to the security measures provided by the GDPR, selected by the data controller taking into account the state of the art and the implementation costs, as well as the nature, object, context and purposes of the treatment, as well as the risk of varying probability and seriousness for the rights and freedoms of individuals.

Nature of the provision of data
The provision of data is necessary exclusively to provide the requested service. Any refusal to provide data makes it impossible to carry out the requested service. The optional, explicit and voluntary sending of electronic mail involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. The information provided will not be disclosed to anyone unrelated to its processing.

Duration of treatment
The data will be processed for the time necessary to perform the requested service. In case of pre-contractual requests, the data will be kept for legitimate interest, for a maximum period of 3 years, exclusively to complete the requested process. Invoices, accounting documents and transaction data are kept according to the terms of the law (estimated at 10 years) plus 12 additional months for the time of closing the relationship. The data collected for marketing purposes are kept for no more than 12 months from the end of the relationship..

Disclosure of data
Commercial staff, labor consultants who deal with accounting, technicians, programmers and specifically appointed administrative staff, administrative and judicial bodies and authorities by virtue of legal obligations may become aware of the data. It is possible to request the list of agents at the office. The collected data will not be transferred or sold to external companies. The data provided by e-mail or stored on the site database are stored on European servers.

Rights of the interested part
1. Access. The interested party has the right to obtain confirmation that personal data concerning him or her is being processed and in this case, to obtain access to personal data and to the following information: a. if the data are not collected from the data subject, the origin of the personal data; b. the purposes of the treatment c. categories of personal data; d. the recipients or categories of recipients to whom the personal data have been or will be communicated, e. the retention period or the criteria used to determine it f. the existence of an automated decision-making process (profiling). 2. Revocation. The interested party can withdraw the consent to the processing of their personal data previously expressed at any time. 3. Correction, cancellation and limitation. The interested party has the right to obtain: a. the correction of inaccurate personal data concerning him or the integration of incomplete data, without undue delay; b. the cancellation of personal data concerning him without undue delay, without prejudice to legal obligations; c. the limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs; the attestation that the operations referred to in letters [abc] have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right. 4. Opposition. The interested party has the right to object, in whole or in part: a. for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection; b. to the processing of personal data concerning him for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication. 5. Portability. The interested party has the right to receive their personal data, knowingly and actively provided or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments 6. Complaint. The interested party can lodge a complaint with the competent data protection supervisory authority or take legal action. To exercise these rights, you can send a registered letter to the headquarters. .or an email to or a pec to

We recommend using the form made available by the Italian privacy guarantor. Requests are filed free of charge and processed by the owner as soon as possible, in any case within a month.